Cookie Notice
Effective date: July 3, 2026
1. About This Notice
Quack, Inc. ("the Company," "we," "us," or "our") uses cookies and similar technologies on quackhq.org. This Cookie Notice explains what we use, why we use it, and what choices you have. It supplements our Privacy Policy.
quackhq.org is a business-to-business site for teams evaluating or using the Quack trainable AI customer-support agent. The cookies we use are limited to what we need to run the site and understand how support practitioners are engaging with it.
2. What Are Cookies
Cookies are small text files placed on your device when you visit a website. They allow us to recognise your device, store preferences, and measure usage. We also use related technologies such as local storage to preserve state across page loads (for example, remembering that you dismissed the cookie notice).
3. How We Use Cookies
The following table describes the categories of cookies and similar technologies we use on quackhq.org:
| Category | Examples | Lifetime |
|---|---|---|
| Strictly necessary | session state, CSRF protection, cookie-banner dismissal record | session - 12 months |
| Preferences | billing-toggle state (monthly/annual), UI preferences | up to 12 months |
| Analytics | self-hosted analytics, anonymised page-level data | up to 13 months |
| Marketing | not currently used | -- |
4. Notice and Choice
quackhq.org operates under a notice-only consent model. By continuing to use the Service, you acknowledge our use of cookies as described above. You can opt out of analytics cookies through the cookie banner or by configuring your browser. Strictly necessary cookies cannot be disabled without affecting site functionality.
To reopen cookie preferences at any time, use the "Cookie preferences" link in the site footer.
5. Universal Opt-Out Signals
Where applicable state law requires (including California under the CPRA, Colorado, Connecticut, Texas, and Oregon), we honour browser-transmitted opt-out signals such as the Global Privacy Control ("GPC") for sale and targeted-advertising categories. Because the Company does not sell personal information or use cookies for cross-context behavioral advertising, GPC primarily affects initialisation of analytics in your browser session.
6. Third-Party Cookies
Some cookies may be set by third-party service providers acting on our behalf (for example, anonymised analytics). We have written agreements with such providers restricting their use of data to service-provision purposes only. We do not permit third parties to use cookies on quackhq.org for their own independent advertising or data-collection purposes.
7. Managing Cookies
- Use our cookie banner (accessible via the "Cookie preferences" link in the footer) to opt out of analytics.
- Browser settings allow you to block or delete cookies; see aboutcookies.org for instructions.
- Blocking strictly necessary cookies may prevent some features from functioning correctly.
8. Changes and Contact
We may update this Cookie Notice as our technology or legal obligations change. The effective date at the top of this page will reflect any material update.
Quack, Inc.301 Brannan Street, Suite 500
San Francisco, CA 94107
Email: [email protected]